Next Generation Patient Experience 2015 (past event)
December 01 - 03, 2015
Contact Us: 1.888.482.6012
Tonya Moore
Patient Advisor
Cone Health
Check out the incredible speaker line-up to see who will be joining Tonya.
Download The Latest AgendaPatient Experience Culture
Thursday, March 12th, 2015
14:45 Panel: The Importance Of Establishing A Patient And Family Advisory Council
In this panel hear about the strategic and operational steps for including the patient voice on committees and projects and get insight into from patient advisors about their roles on the councils as well.
Learning Objectives:
• How to incorporate the council into your PX strategy
• Recruitment and orientation processes
• Cultural and organization change that results from the PFAC
Learning Objectives:
• How to incorporate the council into your PX strategy
• Recruitment and orientation processes
• Cultural and organization change that results from the PFAC