Brad Bostic

Chairman and CEO
hc1.com

Brad Bostic founded hc1.com to address the critical need for healthcare systems and diagnostic laboratories to deliver an outstanding client experience. Brad has been leading technology enabled services companies with an emphasis on healthcare innovation for the past twenty years.
Under Brad’s leadership as Chairman and CEO, hc1.com has amassed more than 600 client locations spanning five countries and received numerous awards including the Red Herring Global 100, Mira Health Technology Innovation and Excellence, and Companies to Watch Spotlight Award. Brad’s deep experience with business, healthcare, software, and cloud technology has been instrumental in establishing hc1.com as the inventor and leader in healthcare relationship management.

Check out the incredible speaker line-up to see who will be joining Brad.

Download The Latest Agenda

Patient Experience Design and Innovation

Sunday, April 12th, 2015

09:30 Keynote: How To Bring An Amazon Experience To Healthcare

There are few relationships in a person’s life more important than those with his or her healthcare providers. A patient seeking care from any type of provider should be treated as an individual, not a number. Yet the treatment of patients is a far cry from the amazing service we’ve come to expect from virtually ever other industry. While providing superior, consistent service is essential to thriving in today’s environment, it is easier said than done. This session will show:
• What factors contribute to fragmented care delivery;
• How to identify the hidden challenges that are sabotaging patient relationships (disparate data silos, delayed issue tracking, and lack of real-time insight);
• How to create a roadmap to move to value-based care;
• How St. Vincent Seton Hospital drove improved clinical outcomes, improved the patient experience, and achieved significant savings by implementing healthcare relationship management.