Pam Guler MHA, FACHE

Chief Patient Experience Officer
Adventist Health System

Check out the incredible speaker line-up to see who will be joining Pam.

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Patient Experience Culture

Thursday, March 12th, 2015

11:30 Keynote: Leveraging The Power Of Story To Drive Patient Experience Culture Within Your Team

11:50 Panel: Structuring An Effective Patient Experience Practice

As a patient experience leader coming into your role, what should your department look like? What are the minimum resources needed to be successful? What are some examples of reporting structures and why do they work?